Reception & Concierge Security
Professional front-of-house security delivering safety, hospitality, and polished customer service.
What we do
Our Reception & Concierge Security service blends high-level security awareness with excellent customer interaction. Officers provide a welcoming experience while maintaining strict access control, visitor checks, and site monitoring. Ideal for offices, residential buildings, hotels, and corporate environments seeking a secure and professional first point of contact.
Key Benifits
- Enhances both security and client experience
- Professional representation of your organisation
- Strengthens access control procedures
- Supports staff with administrative and monitoring tasks
- Immediate response to incidents or unauthorised attempts
Core Features
Front-of-House Presence
A polished, professional officer greeting visitors and providing assistance.
Visitor Verification & Access Control
Checking IDs, issuing passes, and monitoring entry points.
Monitoring & Reporting
Daily logs, incident records, and CCTV awareness (where required).
Where Used
- Offices & commercial buildings
- Residential developments
- Hotels & serviced apartments
- Corporate reception areas
Do concierge officers handle basic admin tasks?
Yes — tasks such as signing in visitors, issuing passes, and taking messages.
Can officers assist tenants or staff with guidance?
Absolutely — they provide friendly support within defined duties.
Are officers trained in customer service?
Yes — communication and presentation skills are essential.
Can the uniform be customised to look more corporate?
Yes — we can supply tailored uniforms based on your branding.
Do you cover 24/7 concierge positions?
Yes, full-time or rotational shifts can be arranged.
Looking for Professional Security Support?
Enhance your front-of-house with secure, polished concierge support — contact us today.